If you get this error message, 99.99% of the time this is an internet connection issue. It could be your own provider or it could be some issue happening between your computer and our servers.
If the internet connection is okay, you should open the "Page Console" by pressing:
- Windows / Linux: Shift + CTRL + J
- Mac: Option + ⌘ + J
That will open the Console Tab at top.
Highlight and copy everything in this and save in a notepad file and email it in with your ticket.