If you are having an issue within the Book Bolt Studio, one of the first things you should do when it comes to troubleshooting is check that you have the latest version.
Our team always uses the latest version of Google Chrome and it is possible something we have added, improved, or tweaked, will only work without an issue on the latest version of it.
To do so is very each to check and or update.&nbsp;
Open Google Chrome
At the top right, click the "⋮"
<img src="https://cdn.livechat-files.com/api/file/kb/file/14164044/f256e816f6-ce4112901567d5f2b5a1.png">
Moouseover the word "Help" and a sub-menu appears and pick "About Google Chrome"
<img src="https://cdn.livechat-files.com/api/file/kb/file/14164044/41b7bee5e7-070c8e27306249ea84ab.png">
It will either say "Chrome is up to Date"
<img src="https://cdn.livechat-files.com/api/file/kb/file/14164044/dbdd01162a-ea7c6eeabb710543cb54.png">
or it will be updating to the latest version...
<img src="https://cdn.livechat-files.com/api/file/kb/file/14164044/ad7f66f777-75fc1457d17fb84866d8.png">
and when done, you will probbably have to restart Chrome for the changes to take effect.
<img src="https://cdn.livechat-files.com/api/file/kb/file/14164044/77a859a98b-73334d768ee017b0ce55.png">
I generally check this weekly, because even though I have auto update on, it does not seem to auto update most of the time.
If you were having issues, you should check out this FAQ as well, <a rel="noopener" href="https://bookbolt.kb.help/how-to-clear-your-browsing-data/">How To Clear Your Browsing Data</a>.
&nbsp;

If you are having an issue within the Book Bolt Studio, one of the first things you should do when it comes to troubleshooting is check that you have the latest version.

Our team always uses the latest version of Google Chrome and it is possible something we have added, improved, or tweaked, will only work without an issue on the latest version of it.

To do so is very each to check and or update. 

Open Google Chrome

At the top right, click the "⋮"



Moouseover the word "Help" and a sub-menu appears and pick "About Google Chrome"



It will either say "Chrome is up to Date"



or it will be updating to the latest version...



and when done, you will probbably have to restart Chrome for the changes to take effect.



I generally check this weekly, because even though I have auto update on, it does not seem to auto update most of the time.

If you were having issues, you should check out this FAQ as well, .

 

Check that Google Chrome is Updated to the Latest Version if You Are Having Issues

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